Read the case study and answer two of critical thinking question.
bal 2. Why do you think Sportmastel decided to outsource the sys- tems development project rather than work in house? eds, e IBS SOURCES: “Sportmaster Group,” Cognos Case Study, WWW-01.ibm.com/software/ success/cssdb.nsf/CS/ABRR-7WEBZ3?OpenDocument&Site-corp&cty=en us. accessed March 3, 2010. Critic 1. W 2. H che heir NO ening Source: Increas 19, 200 close-ra Solution divi- ty” Case Two Honeywell Building Next Gen UPS Device UPS is recognized as a leader in digital innovation, and the DIAD is partially responsible for that reputation. The DIAD (delivery information acquisitions device) is the electronic pad carried by UPS delivery personnel to track shipping informa- tion and collect customer signatures. In 2003, the DIAD IV was released, providing wireless connections to UPS servers and reducing the need for paper-based signatures. UPS says that the DIAD has eliminated the use of 59 million sheets of paper a year. It also allows UPS to track its drivers using GPS technologies. Although the DIAD IV was a cutting-edge device in 2003, by 2010 many new technologies emerged that the DIAD IV did not include. In the extended systems review phase of the DIAD, it was determined that a new DIAD, the DIAD V, should be considered. A UPS development team returned to the systems investigation stage to evaluate what changes were required for the DIAD system and if those changes were feasible. UPS decided that it was indeed time for the DIAD V, and that the project was not only feasible, but also necessary if UPS was to maintain an advantage over its competition. One require- ment of the new DIAD was to remain connected to the UPS network using any available cell phone network. The new DIAD should also use state-of-the-art mobile technologies and be vir- tually indestructible-both shockproof and waterproof. Although Motorola built the DIAD IV, UPS chose Honeywell for the DIAD VI because of Honeywell’s experience in designing cross-network Venue lance January “Ryder March 5 ions 1 Bal 2 Ноо g the Wee Id 3 Wil Арт ow 4 Grei Hea 200 Pat July 7 Eric P. 4 NEL Systems Development: Design, In devices with SOURCE UPS systems ana Drivers, determine what featu Because electronic con sion is released, the D Delivery ups.com %28DIA will easily slip into a holst take days rtant is that et errors are designs. After selecting the manufacturer. collaborated with Honeywell engineers to ot features the device could support. onic components shrink each time a new ver- od, the DIAD V will be half the size of into a holster or be held in one hand. The include automatic jumping between cellul ovide a high rate of connectivity. It will also or much faster data transfer rates. The DIAD V our, autofocus flash camera making it easy scan bar codes and capture signatures to verify DIAD will also include a much faster processor, and a colour display that supports GPS even allow drivers to stream and view training DIAD V will include works to provide a hi Wi-Fi support for much f will include a colour, autof for drivers to scan bar cod delivery. The new DIAD Que See th case Web ect to build eased storage, and a colour display Altit Mair ake sure e while navigation, and even videos. Honeywell planned to b planned to begin field-testing the DIAD V in late followed by a global deployment of 100,000 DIADs to Discu 1. 2010, followed by more than 100 countries. Discussion Questions rovided by a company’s Why did UPS decide that it was time to develop the next generation DIAD? Š ce the sys- What features will the DIAD V provide and how will they give UPS an advantage over the competition? use? /software/ n_us, Critical Thinking Questions 1. Why does UPS want to design its own unique device rather than using an off-the-shelf product such as a BlackBerry? 2. How does a company in the shipping industry end up being a technology leader and innovator? d the IAD onic pad orma- DIV NOTES Show transcribed image text bal 2. Why do you think Sportmastel decided to outsource the sys- tems development project rather than work in house? eds, e IBS SOURCES: “Sportmaster Group,” Cognos Case Study, WWW-01.ibm.com/software/ success/cssdb.nsf/CS/ABRR-7WEBZ3?OpenDocument&Site-corp&cty=en us. accessed March 3, 2010. Critic 1. W 2. H che heir NO ening Source: Increas 19, 200 close-ra Solution divi- ty” Case Two Honeywell Building Next Gen UPS Device UPS is recognized as a leader in digital innovation, and the DIAD is partially responsible for that reputation. The DIAD (delivery information acquisitions device) is the electronic pad carried by UPS delivery personnel to track shipping informa- tion and collect customer signatures. In 2003, the DIAD IV was released, providing wireless connections to UPS servers and reducing the need for paper-based signatures. UPS says that the DIAD has eliminated the use of 59 million sheets of paper a year. It also allows UPS to track its drivers using GPS technologies. Although the DIAD IV was a cutting-edge device in 2003, by 2010 many new technologies emerged that the DIAD IV did not include. In the extended systems review phase of the DIAD, it was determined that a new DIAD, the DIAD V, should be considered. A UPS development team returned to the systems investigation stage to evaluate what changes were required for the DIAD system and if those changes were feasible. UPS decided that it was indeed time for the DIAD V, and that the project was not only feasible, but also necessary if UPS was to maintain an advantage over its competition. One require- ment of the new DIAD was to remain connected to the UPS network using any available cell phone network. The new DIAD should also use state-of-the-art mobile technologies and be vir- tually indestructible-both shockproof and waterproof. Although Motorola built the DIAD IV, UPS chose Honeywell for the DIAD VI because of Honeywell’s experience in designing cross-network Venue lance January “Ryder March 5 ions 1 Bal 2 Ноо g the Wee Id 3 Wil Арт ow 4 Grei Hea 200 Pat July 7 Eric P. 4 NEL
Systems Development: Design, In devices with SOURCE UPS systems ana Drivers, determine what featu Because electronic con sion is released, the D Delivery ups.com %28DIA will easily slip into a holst take days rtant is that et errors are designs. After selecting the manufacturer. collaborated with Honeywell engineers to ot features the device could support. onic components shrink each time a new ver- od, the DIAD V will be half the size of into a holster or be held in one hand. The include automatic jumping between cellul ovide a high rate of connectivity. It will also or much faster data transfer rates. The DIAD V our, autofocus flash camera making it easy scan bar codes and capture signatures to verify DIAD will also include a much faster processor, and a colour display that supports GPS even allow drivers to stream and view training DIAD V will include works to provide a hi Wi-Fi support for much f will include a colour, autof for drivers to scan bar cod delivery. The new DIAD Que See th case Web ect to build eased storage, and a colour display Altit Mair ake sure e while navigation, and even videos. Honeywell planned to b planned to begin field-testing the DIAD V in late followed by a global deployment of 100,000 DIADs to Discu 1. 2010, followed by more than 100 countries. Discussion Questions rovided by a company’s Why did UPS decide that it was time to develop the next generation DIAD? Š ce the sys- What features will the DIAD V provide and how will they give UPS an advantage over the competition? use? /software/ n_us, Critical Thinking Questions 1. Why does UPS want to design its own unique device rather than using an off-the-shelf product such as a BlackBerry? 2. How does a company in the shipping industry end up being a technology leader and innovator? d the IAD onic pad orma- DIV NOTES
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